Shop software · Malaysia
Kirana / kedai runcit billing software for Malaysia
Kedai runcit & grocery POS for Malaysia: DuitNow, cash, cards, credit, offline billing. Best price guarantee, 15-min callback, 30-min support. KL, Penang, JB.
- Best price guarantee
- 30-minute quick support
- 15-minute callback
- Works when the net drops
We call within 15 minutes on IST — we will match Malaysia time.
Malaysian kedai runcit need DuitNow, cash, and cards on a counter staff can learn fast. Zeline builds kirana-style grocery billing for Kuala Lumpur, Penang, Johor Bahru with offline mode, best price guarantee, 15-minute callback, and 30-minute support.
Our guarantees for your counter
Best price guarantee
For the same kirana / kedai scope in Malaysia, if you show a comparable written quote we will beat it or match it — before you pay a rupee of build fee.
30-minute quick support
Stuck on a bill, stock count, or printer? Message WhatsApp during support hours — a Zeline engineer responds inside 30 minutes, not a ticket queue.
15-minute callback guarantee
WhatsApp us from Malaysia. We call you back within 15 minutes and match your local time on the call.
Offline-first billing
Net drops at the counter happen everywhere. Keep billing offline; sync when the connection returns so the evening till still ties.
What goes wrong at this counter
- DuitNow + cash evenings are messy on paper.
- Customer credit is informal.
- Fast movers stock out.
- Supermarket POS is too heavy.
What we put in your hands
- Kedai-speed billing
- Credit ledger
- Day-end tender slip
- Offline + stock alerts
- Best price + 30-minute support
How this kirana software helps you earn more
Shops that bill with Zeline typically lift monthly sales after go-live — tracked across live counters.
| # | How you earn more |
|---|---|
| 1 | Bill loose and packed items on one fast counter — no long queues. |
| 2 | Keep customer credit / khata clear: who paid and who still owes. |
| 3 | Close the day with one report — cash, digital payments, and credit together. |
| 4 | Know what is running low before you run out of fast movers. |
| 5 | Train helpers in one evening — simple screens, not heavy ERP. |
| 6 | Send WhatsApp bills or dues reminders only when you choose. |
| 7 | Best price on scope, plus quick WhatsApp support after you go live. |
Counters using Zeline
0
Avg. monthly sales lift
+0%
What is included in the kirana app
- Fast counter billing for loose weight + barcode / search items
- Customer khata / credit ledger with optional WhatsApp reminders
- Mixed tender: cash, DuitNow, cash, cards, split payments
- Day-end till slip: cash vs digital vs credit
- Purchase entry and supplier-wise stock for top SKUs
- Low-stock alerts on rice, oil, soap, and other fast movers
- Offline bill queue with later sync
- Role-based staff login and rate lock
- Print / share thermal or A4 bills
- City and language pack setup for Malaysia
Built for these neighbourhood stores
- Kedai runcit
- Neighbourhood groceries
- Family retail counters
Why shop owners pick Zeline
- Competitors sell generic grocery POS; we map your exact counter — loose goods, credit families, and local payments.
- Human WhatsApp support with a 30-minute response promise during support hours.
- Best price guarantee on like-for-like kirana scope — we want long shops, not one invoice.
- Callback in 15 minutes so you can decide the same day you message.
- Setup speaks Malaysia money habits, not only foreign retail jargon.
Made for how shops take money here
Built for Malaysia neighbourhood kedai counters. We map checkout to DuitNow, cash, cards during onboarding — no mall ERP you will not use. Day-end cash, digital payments, and credit (udhaar / khata / customer dues) land in one slip your family can read.
Our process
From WhatsApp to live billing
Five clear steps. Same-day go-live when you are ready.
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WhatsApp
Message us your kedai type and city — we take it from there on the call.
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15-min callback
We call back in 15 minutes and walk your real bills.
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Scope + best price
Fixed scope quote with best price guarantee in writing.
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Build + train
We load your items, payments, and train staff on WhatsApp screen-share.
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Go live + 30-min support
You bill the same evening. Quick support stays on WhatsApp.
Questions owners actually ask
What is the best kirana / kedai billing software for Malaysia?
The best fit is software built for neighbourhood counters — loose + packed items, customer credit, and DuitNow, cash, cards — with human support. Zeline maps your counter on a 15-minute callback and quotes with a best price guarantee.
Do you support DuitNow, cash, cards?
Yes. During onboarding we map billing to how your kedai already takes money — including DuitNow, cash, cards — so day-end totals match reality.
What is your best price guarantee?
Show a comparable written quote for the same kirana scope. We beat or match it before you pay the build fee.
What is 30-minute quick support?
After go-live, WhatsApp us during support hours about billing, stock, or printers. A Zeline engineer responds inside 30 minutes.
How fast do you call back?
100% callback within 15 minutes. We match your Malaysia local time on the call.
Can it work offline?
Yes. Keep billing when the net drops; sync when connectivity returns so the till still ties.
Do I need a barcode scanner on day one?
No. Start with search and favourites. Add a scanner when the queue needs it.
Can I track customer credit / khata / udhaar?
Yes. Family-wise ledgers with optional WhatsApp reminders — wording you approve.
Is this a supermarket ERP?
No. It is a counter app for a real kedai. We skip modules you will not use and keep training to one evening.
How do we start?
WhatsApp your shop type and city. We call in 15 minutes, confirm scope, lock best price, then build and train.
Need this for Malaysia, or a shop we have not listed?
Best price guarantee · 15-minute callback · 30-minute quick support. We call within 15 minutes on IST — we will match Malaysia time.